Frequently Asked Questions

Everything you need to know about MyExpatMobility

What is MyExpatMobility?

MyExpatMobility is France's first platform dedicated to connecting companies and international mobility experts. It facilitates networking, offer comparison, and relocation project management for all industry stakeholders.

What areas does the platform cover?

MyExpatMobility covers all aspects of international mobility: immigration, moving, temporary or permanent housing, schooling, language and cultural training, spouse job search assistance, and international insurance.

How does the matching process work?

The platform ensures that both parties have full control: companies select the experts they want to consult, while service providers choose which projects to respond to based on their expertise and availability.

Is the platform free to use?

Using MyExpatMobility is free for companies. You only pay for the services you validate directly with the selected provider. We are not a payment platform.

Who can use MyExpatMobility?

Any company with international mobility needs: SMEs, large corporations, staffing agencies, or relocation specialists.

How do you ensure the quality of service providers?

Our providers are established relocation companies. They have proven expertise and solid credentials, ensuring reliability and professionalism.

Is my data protected?

Yes. Your data is protected through encryption, multi-factor authentication, hosting in France, and automatic backups. Confidentiality and security are our top priorities.

Are you GDPR compliant?

Yes. MyExpatMobility is fully GDPR compliant, with regular audits and compliance documentation. All data is hosted in France and processed according to the strictest standards.

How do I get started on the platform?

To get started, simply fill in the contact form available on our homepage. Our team will then reach out to organize a personalized demo and guide you through the onboarding process.

Do you provide support if needed?

Yes. Our support team is available to answer your questions and assist you with using the platform. You can contact us directly through the contact form.

I am a relocation provider, how can I join MyExpatMobility?

Fill in our contact form with your areas of expertise and references. We will review your request and get back to you promptly.

How do I access the platform?

MyExpatMobility is a web-based platform, accessible online at any time through a secure login.